If something is worrying you, making you feel bad, or you don’t know how to deal with it, you can tell us here. It doesn’t matter whether it seems big or small to you: we’re here to help.
Write your message
The Wellbeing and Safeguarding Team reads it
We contact you discreetly
FOR STUDENTS · FROM YEAR 5 OF PRIMARY TO BACHILLERATO
Tell us what’s worrying you.
Sign in with your school account and write your message.
What can you tell us about?
Anything that worries you about yourself or another student: how you’re feeling, bullying, falling out with friends or classmates, or problems at home or online. You don’t need to be sure about what’s happening, and it doesn’t have to be something serious.
Who will read it?
Your message will go straight to the school’s Wellbeing and Safeguarding Team. We will handle it discreetly and respect your privacy. We will only share the information with others when it is necessary to help or protect you.
What happens next?
The Wellbeing and Safeguarding Team will read your message and decide how best to help you. We will contact you discreetly, respecting your privacy and making sure you feel safe. We will take into account how you would prefer us to talk to you. If you choose Teams, you will see a new channel just for you.
Is this the only way to ask for help?
No. This is just one more way to share any concern. You can also go to the Guidance Department, talk to your form tutor, or speak to any adult at school you feel comfortable with and trust.
Are you in danger or do you need urgent help?
If you need urgent help, talk to an adult you trust. If you are in immediate danger, call 112. Remember that messages sent through this form are not answered straight away.
FAMILIES
Are you worried about your child’s wellbeing, or about another student at the school?
You can write to the Wellbeing and Safeguarding Team at bienestar@colegiocedes.com. If someone is in immediate danger, call 112.
Data protection. Controller: Lollapi S.L.U. (Colegio CEDES), C/ Carretera Peñas n.º 11, 02006 Albacete (Spain); contact: administracion@colegiocedes.com. Purpose: to handle communications about student wellbeing or safeguarding, assess them and, where necessary, apply the school’s safeguarding protocol and contact you. Legal basis: the school’s educational function and its legal duty to protect students (Art. 6.1.e and 6.1.c GDPR; 23rd additional provision of the Spanish Education Act (LOE); Organic Law 8/2021). Recipients: only the school’s Wellbeing and Safeguarding Team, and Microsoft as the school’s service provider; data are not disclosed to third parties unless required by law (social services, law enforcement, the Public Prosecutor’s Office or the courts). Retention: for as long as needed to handle the communication and, if a case is opened, for the student’s time at the school and the applicable legal periods thereafter. Rights: access, rectification, erasure, objection and restriction at administracion@colegiocedes.com, subject to the limits needed to protect the child and third parties; you may lodge a complaint with the Spanish Data Protection Agency (aepd.es). More information in our Privacy Policy.
